Case Study

APIGuru launched API program for the Macquarie Bank, the biggest investment bank in Australia. The API program helped the bank to provide its customers with a highly personalized digital banking experience and to empower them to manage how they want to use their data.

Benefit for Macquarie Bank

Problems faced by Macquarie Bank

1. Needed help with integrating the API Platform (Apigee SaaS) in its highly regulated banking environment.

2. Were facing the challenge of securely and efficiently exposing their services via APIs to their external public-facing partners and customers.

3. Were constrained by manual people and technology processes, which were slow, costly, inconsistent and unmanaged.

Solution offered by APIGuru

  • Defined integration patterns for API Platform (Apigee SaaS) and Designed Loan Origination and Payments APIs
  • Defined and implemented roles and responsibilities, processes and policies to direct and control how APIs are used
  • Build and led API delivery and support team
  • Enabled continuous API integration and delivery

Result

  • Reduced average time from idea to API availability by 50%
  • Reduced time from registering a user account to use of the APIs from months to a few minutes
  • Gave API users the targeted, consistent, easy-to-use experience they except resulting in significantly more active API users
  • Provided faster resolution of immediate needs, incidents, and technical issues of API users

See how APIGuru helped other companies to success.